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Category: Innovation

Posted onJune 2, 2022Innovation

Reconciling innovation and respect for the environment in e-commerce

by SofiaLeave a comment on Reconciling innovation and respect for the environment in e-commerce

According to a study carried out by Fevad in February 2021, 89% of e-tailers consider eco-responsibility to be a priority. They, therefore, wish to meet…

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Posted onMarch 31, 2022Innovation

AI, chatbots: a 100% digital future in customer relations?

by Sofia6 Comments on AI, chatbots: a 1006 digital future in customer relations?

Are customer relations jobs doomed to disappear in favor of chatbots? This would imply a complete overhaul of the sector and forced retraining of thousands…

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Posted onJanuary 26, 2022January 26, 2022Innovation

10 technology trends to boost your e-commerce in 2022

by Sofia12 Comments on 10 technology trends to boost your e-commerce in 2022

112 billion was generated in 2020 an increase of 8.5% over one year. The COVID-19 context has been a development factor for the e-commerce sector.…

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Posted onNovember 17, 2021November 17, 2021Innovation

A round-up of e-commerce innovation and trends in 2021

by SofiaLeave a comment on A round-up of e-commerce innovation and trends in 2021

The number of online shops has increased in recent years. The Covid-19 pandemic has led many brands and physical outlets to move into e-commerce. According…

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Posted onSeptember 22, 2021October 14, 2021Innovation

Artificial intelligence applications in e-commerce

by Sofia4 Comments on Artificial intelligence applications in e-commerce

The health crisis has changed consumer behavior. A growing number of users are now doing their shopping or purchasing online. As a result, e-retailers have…

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Posted onJuly 28, 2021October 14, 2021European E-commerce

E-commerce shipping and innovation: a step towards the future

by SofiaLeave a comment on E-commerce shipping and innovation: a step towards the future

According to Fevad, in 2019 E-commerce represented only 9.8% of retail trade, compared to 13.4% in 2020. The Covid crisis has certainly reinforced our use…

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Posted onApril 27, 2021October 14, 2021Innovation

The advantages of AI in e-commerce

by Sofia2 Comments on The advantages of AI in e-commerce

Here are the advantages of AI. In this new era of Big Data, several Artificial Intelligence technologies allow us to respond more precisely to customer…

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Posted onFebruary 1, 2021October 14, 2021Innovation

Artificial intelligence & e-commerce: what challenges will merchant websites face?

by SofiaLeave a comment on Artificial intelligence & e-commerce: what challenges will merchant websites face?

For their second year of partnership, KPMG and FEVAD are publishing a study. On the impact of artificial intelligence in e-commerce. The two institutes have…

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Posted onJanuary 20, 2021October 14, 2021Innovation

AI: THE FUTURE OF E-COMMERCE

by SofiaLeave a comment on AI: THE FUTURE OF E-COMMERCE

In increasingly competitive markets, companies must adapt and offer an optimal service to meet customer expectations. To constantly improve their service, several tools are at…

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Posted onDecember 10, 2020October 14, 2021Innovation

The different technologies of artificial intelligence: an optimisation lever for e-merchants

by SofiaLeave a comment on The different technologies of artificial intelligence: an optimisation lever for e-merchants

There are different technologies of artificial intelligence. Used correctly, they can be a real lever for optimizing your e-commerce activity. The technologies of artificial intelligence…

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